Answered in minutes
Call, email or chat and a technician picks up, typically in under two minutes.
IT help desk for Providence offices
An IT help desk that actually picks up.
Unlimited phone, email and chat support for Providence businesses from Downcity to Warwick, answered by real technicians in under two minutes.
- average answer time
- < 2 min
- of issues fixed remotely
- 85%
- support calls
- Unlimited
What we do
Fixed remotely
Most issues are solved over a secure remote session while you carry on working.
On-site across Providence
When something needs hands, a local technician is at your door, usually the same day.
How it works
- 1
Free assessment
We review your network, devices and security and send a written report.
- 2
Onboarding
We document everything, fix the urgent issues and set up monitoring.
- 3
Ongoing care
Unlimited support, on-site visits and a quarterly review.
Get in touch
Leave your email and we will reply within one working day, or write to us at hello@providenceitdesk.com.